Client Services Manager, Home Care
3.
0 Quick Apply Full-time 2 hours ago Full Job Description PLEASE COMPLETE THE INDEED ASSESSMENTS FOR THIS APPLICATION Duties/
Responsibilities:
The Patient Care Representative/Client Services Manager will have responsibilities supporting the practice Administrator across areas including engagement and outreach, and operations management:
Engagement/Outreach Cultivate key referral sources including healthcare facilities, physicians, eldercare facilities, Medicare agencies, and nursing homes in order to explore and identify homecare needs and opportunities.
Develop and maintain prospects, clients, and referral sources databases for contact/and or mailing lists.
Respond to telephone inquiries and oversee directory paid lead programs.
Describe the company's service offerings and related pricing.
Understand, explain, and promote agency services to key communities, facility leaders, discharge planners, patient families and others.
Perform client intakes and follow sales process from lead through start of care and maintain quality oversight for private pay patients and families.
Respond to family and consumer inquiries related to homecare services and offerings.
Schedule and perform intake and introductory meetings with new/potential patients.
Operations Support Data entry relating to staff profiles and availability for new hires within the operating software system.
Act as the central point of coordination between NJ office and support services from central office in Philadelphia Manage and coordinate scheduling for caregivers and clients.
Assist with operations-related tasks, including relevant HR functions, and billing and payroll processing.
Answer questions, transfer calls, and take messages as appropriate.
Monitoring staff clock ins and outs through the HHA Exchange call dashboard.
Availability for on call rotation once per month with bonus pay (after hours emergency staffing call management).
Other relevant duties as assigned by management.
Job Type:
Full-time Pay:
$50,000.
00 - $60,000.
00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Education:
Bachelor's (Required)
Experience:
healthcare:
1 year (Required) Language:
English (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Quick Apply Full-time 2 hours ago Full Job Description PLEASE COMPLETE THE INDEED ASSESSMENTS FOR THIS APPLICATION Duties/
Responsibilities:
The Patient Care Representative/Client Services Manager will have responsibilities supporting the practice Administrator across areas including engagement and outreach, and operations management:
Engagement/Outreach Cultivate key referral sources including healthcare facilities, physicians, eldercare facilities, Medicare agencies, and nursing homes in order to explore and identify homecare needs and opportunities.
Develop and maintain prospects, clients, and referral sources databases for contact/and or mailing lists.
Respond to telephone inquiries and oversee directory paid lead programs.
Describe the company's service offerings and related pricing.
Understand, explain, and promote agency services to key communities, facility leaders, discharge planners, patient families and others.
Perform client intakes and follow sales process from lead through start of care and maintain quality oversight for private pay patients and families.
Respond to family and consumer inquiries related to homecare services and offerings.
Schedule and perform intake and introductory meetings with new/potential patients.
Operations Support Data entry relating to staff profiles and availability for new hires within the operating software system.
Act as the central point of coordination between NJ office and support services from central office in Philadelphia Manage and coordinate scheduling for caregivers and clients.
Assist with operations-related tasks, including relevant HR functions, and billing and payroll processing.
Answer questions, transfer calls, and take messages as appropriate.
Monitoring staff clock ins and outs through the HHA Exchange call dashboard.
Availability for on call rotation once per month with bonus pay (after hours emergency staffing call management).
Other relevant duties as assigned by management.
Job Type:
Full-time Pay:
$50,000.
00 - $60,000.
00 per year
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Schedule:
Monday to Friday Supplemental pay types:
Bonus pay Education:
Bachelor's (Required)
Experience:
healthcare:
1 year (Required) Language:
English (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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