Associate Director, Process Optimization
Working with UsChallenging.
Meaningful.
Life-changing.
Those aren t words that are usually associated with a job.
But working at Bristol Myers Squibb is anything but usual.
Here, uniquely interesting work happens every day, in every department.
From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.
Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.
We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Read more:
careers.
bms.
com/working-with-us.
Summary:
The Process Optimization Associate Director will be responsible for the development and implementation of process improvement initiatives within Global Patient Operations that result in long-term operational gains to quality, customer service and cost.
This role requires a high degree of independence, leadership and planning capability, as well as extensive knowledge of Lean Six Sigma methodology and tools.
Patient Operations manage and orchestrate the time critical, end to end, patient cell supply chain for all BMS cellular therapy products, globally.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today.
With therapies only in their infancy and BMS s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
Responsibilities:
Establish clear strategic goals/objectives for the process optimization team that are linked to the overall company strategy.
Coach and mentor team and project leads from across GPO.
Collaborate with leaders and stakeholders across Patient Operations to ensure compliant and scalable processesIdentify and drive regional and global Patient Operations business process optimization and process transfer, building flexible solutions that streamline workflows and leverage tech capabilities to meet long term employee and business needs.
Identify, reproduce and solve challenging operational issues Facilitate Patient Operations governance to enhance on-going project visibility, prioritization and resource utilization.
Lead change management oversight and facilitation to ensure consistent, accurate and timely coordination and assessment impact across site and global change control.
Develop and bring forward metrics to measure process quality and efficiency, to define progress and ultimate successDrive Chain of Identity (COI) policy, risk assessment and verification across Cell Therapy, including filing and audit support to mitigate the risk of patient material mix-up across end to end treatment journey.
Qualifications:
Minimum 8 years of demonstrated experience driving material and lasting operational improvements for an organization and mentoring process improvement initiatives, preferably on a national or global scale.
Experience in regulated environment preferred, ideally healthcare knowledgeCertified Lean Six Sigma Master Black Belt, Lean Sensei, Kaizen certification or Quality Engineer preferredExtensive knowledge of lean principles, tools and techniques to reduce and eliminate waste for process and systematic simplification and standardization.
At least 3 years of people management and team building experience; delivering results through influence, coaching and collaboration with excellent verbal and written communication skillsProcess-oriented with strong analytical skills for risk identification and managementAbility to travel up to 20%The starting compensation for this job is a range from $149,000-$188,000 , plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location.
For more on benefits, please visit our Working With Us (bms.
com)Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following:
Medical, pharmacy, dental and vision care.
Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
Financial well-being resources and a 401(K).
Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
Parental, caregiver, bereavement, and military leave.
Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
Other perks like tuition reimbursement and a recognition program.
If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway.
You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary.
Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site ProtocolPhysical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.
com.
Visit careers.
bms.
com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.
As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Meaningful.
Life-changing.
Those aren t words that are usually associated with a job.
But working at Bristol Myers Squibb is anything but usual.
Here, uniquely interesting work happens every day, in every department.
From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.
You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.
Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.
We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Read more:
careers.
bms.
com/working-with-us.
Summary:
The Process Optimization Associate Director will be responsible for the development and implementation of process improvement initiatives within Global Patient Operations that result in long-term operational gains to quality, customer service and cost.
This role requires a high degree of independence, leadership and planning capability, as well as extensive knowledge of Lean Six Sigma methodology and tools.
Patient Operations manage and orchestrate the time critical, end to end, patient cell supply chain for all BMS cellular therapy products, globally.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today.
With therapies only in their infancy and BMS s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
Responsibilities:
Establish clear strategic goals/objectives for the process optimization team that are linked to the overall company strategy.
Coach and mentor team and project leads from across GPO.
Collaborate with leaders and stakeholders across Patient Operations to ensure compliant and scalable processesIdentify and drive regional and global Patient Operations business process optimization and process transfer, building flexible solutions that streamline workflows and leverage tech capabilities to meet long term employee and business needs.
Identify, reproduce and solve challenging operational issues Facilitate Patient Operations governance to enhance on-going project visibility, prioritization and resource utilization.
Lead change management oversight and facilitation to ensure consistent, accurate and timely coordination and assessment impact across site and global change control.
Develop and bring forward metrics to measure process quality and efficiency, to define progress and ultimate successDrive Chain of Identity (COI) policy, risk assessment and verification across Cell Therapy, including filing and audit support to mitigate the risk of patient material mix-up across end to end treatment journey.
Qualifications:
Minimum 8 years of demonstrated experience driving material and lasting operational improvements for an organization and mentoring process improvement initiatives, preferably on a national or global scale.
Experience in regulated environment preferred, ideally healthcare knowledgeCertified Lean Six Sigma Master Black Belt, Lean Sensei, Kaizen certification or Quality Engineer preferredExtensive knowledge of lean principles, tools and techniques to reduce and eliminate waste for process and systematic simplification and standardization.
At least 3 years of people management and team building experience; delivering results through influence, coaching and collaboration with excellent verbal and written communication skillsProcess-oriented with strong analytical skills for risk identification and managementAbility to travel up to 20%The starting compensation for this job is a range from $149,000-$188,000 , plus incentive cash and stock opportunities (based on eligibility).
The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.
Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location.
For more on benefits, please visit our Working With Us (bms.
com)Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following:
Medical, pharmacy, dental and vision care.
Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
Financial well-being resources and a 401(K).
Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
Parental, caregiver, bereavement, and military leave.
Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
Other perks like tuition reimbursement and a recognition program.
If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway.
You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing CareersWith a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary.
Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site ProtocolPhysical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.
Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.
If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.
com.
Visit careers.
bms.
com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.
As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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